Showing posts with label Defects. Show all posts
Showing posts with label Defects. Show all posts

Monday, March 24, 2008

Test Your iPod for Disk Defects!

We encourage iPod owners to test their entire disks for bad sectors while your iPod is still under warranty!

Here is one way to test your iPod for bad disk sectors:

1. Reboot your iPod by holding down "MENU" and "PLAY/PAUSE".

2. When you see the Apple logo, Hold down these keys until the logo disappears:
"<<" - Back Button "
">>" - Next Button
"Wheel Button" - Center button on the Wheel

3. Suddenly you will hear a "Defender Fire" like sound and the Apple logo will be backwards. You have entered the Apple Diagnostic Toolset!

4. Using the Arrow keys scroll down to Option "O . HDD SCAN"

5. Press the "Wheel Button" to start the HDD SCAN and wait 4-10 hours for it to complete. The test will finish, it just takes time considering the size of the disk.

At the end if everything passed you will get a "DISK PASSED" or you will get a "DISK READ FAIL - 0x00000003" (or some other sector location.)

This will exhaustively test your disk for read and write capability. It will not affect the data on the disk, but it will assure you there are no bad sectors lurking on your iPod.

Thursday, March 20, 2008

Japan Investigates Sparking Apple iPod

Japanese government officials are investigating a possible defect that caused an Apple iPod to shoot out sparks while it was being recharged, it was reported Wednesday.

An official with the country's trade and economy ministry told the Associated Press that the incident, which occurred in January in Kanagawa Prefecture southwest of Tokyo, is believed to stem from a flaw in the iPod Nano's lithium-ion battery. Apple reported the problem to the ministry in March.

No one was injured by the sparks, which the ministry is categorizing as a fire. Apple has been ordered to find out the cause and then report back to the government.

Apple was not immediately available for comment on Wednesday.

The defective iPod's model number was MA099J/A, the AP reported. The ministry said about 425,000 iPods with that corresponding number were shipped into Japan between September 2005 and September 2006.

Japan is not the first to report problems with the iPod Nano. Last October, a resident of Douglasville, Ga., claimed that his Nano caught fire in his pocket. The man wasn't injured.

Defects in lithium-ion batteries have caused notebooks to shoot sparks and sometimes burst into flames. In January, the U.S. Transportation Department said airline passengers could no longer pack loose lithium-ion batteries in checked luggage.

Instead, passengers are required to take loose batteries with them in carry-on baggage, packed in plastic bags. The regulation did not apply to batteries installed in electronic devices, such as laptops, mobile phones and cameras.

In 2006, the U.S. Consumer Product Safety Commission and Apple issued a recall of lithium-ion batteries made by Sony for certain iBook G4 and PowerBook G4 notebook computers. The recall was based on nine reports of batteries overheating, two of which involved minor burns. Other recalls of the Sony batteries were issued by Dell, Lenovo, Gateway, Acer America, and Toshiba. The problems prompted a massive recall by Sony.

Sony, however, hasn't been alone in dealing with defective batteries. In August 2007, Finnish phone maker Nokia recalled some 300 million batteries made by Matsushita between December 2005 and November 2006. Last December, Sanyo recalled 1.3 million mobile phone handset batteries for safety reasons.